The diversified commercial services industry encompasses a wide range of businesses that provide services to other companies and organizations. This industry includes building maintenance services, business support services, commercial printing services, waste management services, and more. With its diversity and ubiquity across the American economy, diversified commercial services offers abundant job opportunities for almost every skillset and career trajectory.
An Overview of the Diversified Commercial Services Industry
The diversified commercial services industry is comprised of establishments that provide services to businesses and institutions on a contract or fee basis. These services are necessary for companies and organizations to operate effectively and efficiently.
Some of the key segments within diversified commercial services include:
- Facilities support services – Providing services like janitorial, landscaping, waste management, and other facility operation and maintenance services.
- Business support services – Offering services like telemarketing, collection agencies, credit reporting, mail services, document preparation, fulfillment, etc.
- Commercial printing – Printing books, magazines, labels, business cards, and other materials for companies.
- Industrial laundry services – Washing linens, uniforms, dust control items, and other laundry services, primarily for businesses and institutions.
- Security guard services – Providing security guard protection, patrol services, and other security-related services.
- Collection agencies – Collecting payments for claims and remitting payments collected to clients.
The diversified commercial services industry generated over $950 billion in revenue in 2021 in the United States according to IBISWorld. The industry employs over 8 million people across over 500,000 businesses nationwide. It is a major and rapidly growing component of the US economy.
Abundant Job Opportunities Across Roles
According to the Bureau of Labor Statistics, there are about 1,449,800 jobs available in diversified commercial services in the United States. However, the available jobs can vary widely depending on the specific role and company within the industry. Some common jobs in the industry include:
Management and Business Roles
- Financial analyst
- Project manager
- Business development manager
- Operations manager
- Sales manager
These roles oversee the business operations, sales, marketing, accounting, HR, project management, and overall strategy for commercial services companies. They require business degrees and prior management experience.
Administrative and Office Support Roles
- Administrative assistant
- Customer service representative
- Data entry clerk
These office support and clerical roles provide vital administrative support to keep companies running smoothly. They usually require a high school diploma and prior office experience.
Facilities Services and Maintenance Roles
- Janitor / Cleaner
- Facilities manager
- Maintenance technician
- Waste collector
- Laundry worker
These roles maintain buildings, properties, and facilities for commercial clients. They involve manual labor and working with tools/equipment. Many require a high school diploma or training certificate.
Security Services Roles
- Security guard
- Security officer
- Loss prevention officer
These roles provide protection, patrol premises, monitor activities, enforce regulations, and deter criminal activity. Most require a high school diploma and security guard certification.
Career Stability and Trajectory
The diversified commercial services industry provides stable careers for workers at all levels. The services these companies provide, like building maintenance, printing, and business support, are essential for enterprises and institutions to function. As such, demand remains consistent even during economic downturns.
For motivated individuals, there is ample room for pay raises, promotions, and career advancement over time by:
- Gaining more skills, training, certifications
- Taking on greater responsibilities
- Transitioning into supervisory or managerial roles
Many companies in commercial services also encourage internal mobility between departments, allowing employees to find the right role for their skills and interests.
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Positions for All Education Levels
The diversified commercial services industry has job opportunities for candidates at every education level:
High School Diploma Jobs
Many entry-level jobs, like administrative assistant, janitor, security guard, laundry worker, landscaper, and customer service rep only require a high school diploma or equivalent. These roles provide a pathway to gain work experience.
Vocational or Associate Degree Jobs
Maintenance technician, bookkeeper, accounting clerk, and similar roles often require an associate degree or certificate from a vocational program. These applied education programs teach specialized job skills.
Bachelor’s Degree Jobs
Having a bachelor’s degree opens up professional roles like accountant, financial analyst, marketing manager, sales manager, HR manager, and more. Business, marketing, finance, HR degrees are applicable.
Master’s or Doctorate Degree Jobs
Higher degrees like an MBA, MA, or PhD qualify candidates for the highest levels of management, executive leadership, research, and consulting roles within diversified commercial services firms.
Clearly, the industry can accommodate professionals at any education level and provides abundant openings to enter the workforce. Motivated individuals can steadily advance their career over time through experience and learning new skills on the job or through degree programs.
Aligning with Career Interests and Skills
Beyond formal education, the diversified commercial services industry offers roles suited to almost any set of interests and inherent strengths:
- Social, verbal skills – client-facing jobs in sales, customer service, business development
- Numerical, analytical skills – accountant, financial analyst, data analysis
- Physical abilities – janitor, landscaper, maintenance tech, laundry work
- Organization, administration – office managers, administrative assistants
- Leadership, strategy – operations managers, project managers, executives
- Creativity, design – marketing roles, graphic designers
So whether you excel working with numbers, words, tools, or people, there are applicable roles within the industry. The breadth of positions provides many options to leverage individual talents.
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Job Security Integrated with the Economy
Lastly, diversified commercial services offers reliable job security since it is deeply integrated into the fabric of the American economy. Enterprises across all industries rely on these B2B services to operate.
As long as businesses, government institutions, schools, hospitals and other organizations exist, there will be steady demand for facility maintenance, security, printing, laundry, waste management, and business support services. Employees can have confidence that these jobs will remain stable over the long-term.
In summary, the diversified commercial services industry offers abundant employment opportunities across a diverse range of occupations. With over 1.4 million jobs currently available, it can accommodate professionals at any education level who have varied skills and interests.
The industry provides steady careers with long-term stability, advancement potential through experience and learning, and roles suited to almost any individual’s strengths and capabilities. Given its essential nature across the economy, diversified commercial services will continue to offer a breadth of jobs into the future.